Who We Are
Dealio is brought to you by the same people behind Vendio Services, Inc., the recognized leader in sales management services for merchants that sell on eBay, Amazon, and Yahoo!. Vendio is a profitable Silicon Valley startup used by tens of thousands of sellers each year to sell over $1 billion of merchandise on both their own branded stores as well as the Web's leading marketplaces. Dealio is one of the top Web 2.0 shopping sites today and has the most popular shopping toolbar in the multi-billion dollar comparison shopping market. Dealio has appeared in articles by The Wall Street Journal, Time, Newsweek, and many others.In 1998, we helped pioneer one of the first comparison shopping search engines for auction sites, which soon became the destination for millions of buyers to browse hundreds of online auction sites across the Web.
Since then, Vendio has expanded its focus from services that help auction buyers compare prices online to fulfill an ever evolving need: tools and services for merchants to scale their growing businesses on the Web's leading marketplaces such as eBay, Amazon, and Yahoo!. For over six years, we have worked closely with merchants to identify their needs and create services to help them manage everything from creating listings, to merchandising effectively, to fulfilling sales.
With our online deal community and downloadable comparison shopping toolbar, we have expanded our focus once again to offer services that help buyers find the best deals on virtually any type of product or service.
What We Offer
- Very competitive compensation
- Medical insurance with choice of PPO or HMO plans
- Dental insurance
- Vision insurance
- Life and AD&D insurance
- 401(k) Investment Plan
- Pre-IPO stock options
- Senior Database Engineer/Lead
- Senior Search Engineer
- Application Software Engineer
- Product Manager - Dealio.com
- Senior QA Automation Engineer/Lead
- Customer Service Representative
Senior Database Engineer/Lead
Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then we would like to talk with you!We are looking for a Senior Database Engineer/Lead to help build our next-generation consumer-facing e-commerce products. As a senior member of the team you will play a key role in the modeling and structuring of application data and the scalability, reliability and high-performance of the entire application system. An ideal candidate will have strong experience in relational DBMS, data modeling and online transaction processing (OLTP). You will need to participate in project management and cross-team coordination. As a highly motivated person with innovative ideas, you have great software design and implementation skills, the ability to work closely with other team members, possess exceptional communication skills and bring a high level of energy and passion to the job.
Key Responsibilities:
- Architect, design, develop and deliver extensible and reliable persistent data system with high performance.
- Participate in system-level architecture design.
- Develop and own the application data model. Develop stored procedures to implement system functionality.
- Define interfaces of the persistent data system. Interact with other team members to understand cross-dependencies.
- Drive software technical design and development. Support related functions such as product requirements development, QA and customer services.
- Independently design, implement and test complex features as well as lead small-project teams.
- Estimate engineering effort, plan implementation, and rollout software releases.
- Find and help fix stability/reliability/performance issues in a time-critical environment.
- 7+ years experience in design and developing software systems.
- 5+ years of hands-on experience in database and data-mart design, data-centric applications, database replication and performance tuning.
- Strong experience in SQL and stored procedures.
- Strong experience in MySQL and/or Oracle.
- Strong experience in object-oriented design and implementation.
- Experience in Java and/or C++.
- Experience in both Windows and Linux environments.
- Excellent communication and collaboration skills.
- Can-do attitude; results-oriented; track record in on-time and high-quality product delivery.
- Excellent team player; fast learner; strong problem-solving skills.
- Effective verbal and written communication skills.
- Experience in rapid development methods such as Agile/Scrum a plus; experience as a technical lead a plus.
- BS or MS in Computer Science or equivalent.
Senior Search Engineer
Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then we would like to talk with you!We are looking for a Senior Search Engineer to help build our next-generation consumer-facing e-commerce products. As a member of the team you will play an important role in the search application and the scalability, reliability and high-performance of the entire application system. An ideal candidate will have strong experience in search, database or other applications involving high data volumes. You will need to participate in project management and cross-team coordination. As a highly motivated person with innovative ideas, you have great software design and implementation skills, the ability to work closely with other team members, possess exceptional communication skills and bring a high level of energy and passion to the job.
Key Responsibilities:
- Design, develop and deliver extensible and reliable search application software with high performance.
- Participate in system-level architecture design.
- Define interfaces of the search application modules. Interact with other team members to understand cross-dependencies.
- Drive software technical design and development. Support related functions such as product requirements development, QA and customer services.
- Independently design, implement and test complex features as well as lead small-project teams.
- Estimate engineering effort, plan implementation, and rollout software releases.
- Find and help fix stability/reliability/performance issues in a time-critical environment.
- 5+ years experience in design and developing software systems.
- Strong experience in software development for extensible, scalable and reliable application systems.
- Strong experience in object-oriented design and implementation.
- Strong experience in multiple programming languages with emphasis on Java and C++.
- Experience with search-engines a big plus; experience with ETL and massive data volumes a big plus. Experience with relational databases a plus.
- Experience in both Windows and Linux environments.
- Excellent communication and collaboration skills.
- Can-do attitude; results-oriented; track record in on-time and high-quality product delivery.
- Excellent team player; fast learner; strong problem-solving skills.
- Effective verbal and written communication skills.
- Experience in rapid development methods such as Agile/Scrum a plus.
- BS or MS in Computer Science or equivalent.
Application Software Engineer
We are looking for an experienced Application Software Engineer to help build our next-generation products. As a member of the team you will play a contributing role in a core team responsible for the development, integration and successful delivery of e-commerce/marketplace solutions. An ideal candidate will have experience developing e-commerce/marketplace solutions with knowledge of the large players (eBay, Amazon, Overstock). A suitable candidate for this position will be a highly motivated person with innovative ideas, great software design and implementation skills, and the ability to work closely with other team members. The candidate must possess exceptional communication skills and bring a high level of energy and passion to the job.Primary Responsibilities:
Provide operational support for the Vendio production website including: system administration, content and software deployment, hardware maintenance, on-call pager rotation.
- Design, develop and deliver extensible and reliable application software in e-commerce and marketplace.
- Interact with other teams to define interfaces and understand dependencies.
- Drive software technical design and development. Support related functions such as product requirements development, QA and customer implementation.
- Independently design, implement and test complex features as well as lead small-project teams.
- Estimate engineering effort, plan implementation, and rollout software releases.
- Find and help fix stability/reliability issues in a time-critical environment.
- 5+ years experience in multiple programming languages with emphasis on Java/J2EE, PHP and Perl.
- 2+ years experience in developing consumer-facing Web-based applications. Experience in e-commerce a big plus.
- Experience with web technologies HTTP, Apache, Tomcat, JBoss, SOAP and REST.
- Experience with JDBC and DBMSs such as MySQL.
- Experience with frameworks such as Spring and Hibernate a plus.
- Experience in object-oriented design and implementation.
- Experience in rapid development methods such as Agile/Scrum.
- Experience in both Windows and Linux environments.
- Excellent communication and collaboration skills.
- Can-do attitude; results-oriented; track record in on-time and high-quality product delivery.
- Excellent team player; fast learner; strong problem-solving skills.
- Effective verbal and written communication skills.
- Experience with UML a plus.
- MS/BS in computer science or equivalent.
Product Manager - Dealio.com
Are you fascinated by what makes great products tick and why users love them? Do you have a passion for online shopping? Are you interested in working on products that resonate with users trying to find the best deals second to none? Then the Dealio Team would like to talk with you!We are seeking an energetic, hands-on Product Manager to focus on Dealio.com features. This position is primarily inbound and works closely with Engineering, QA, and Marketing to deliver new Dealio services.
Key Responsibilities:
- Analyze user needs, the market, and the competition in order to define and prioritize new features.
- Write PRDs, use cases and other specifications translated from user and business needs that clearly and succinctly communicate requirements to the team.
- Lead a cross-functional team to develop user-driven features and launch products on time.
- Define and manage Beta programs.
- Track, verify, and actively drive product quality and performance.
- Serve as conduit for user and partner input as well as competitive information.
- Work with Marketing to orchestrate product launches.
- At least 3 years of product management experience, ideally with a consumer-facing, e-commerce-based Internet company.
- Direct experience leading user-facing projects that emphasize usability and click-throughs to goal pages
- Good understanding of SEO principles.
- Desire to be in a fast paced, matrix oriented startup.
- Strong project management, organizational and communication skills.
- Web-savvy: understanding of HTML, Web servers, and Internet technologies.
- Successful management of several product launches from beginning to end.
- Attentive to detail and absolutely thorough when it comes to researching and specifying features.
- BA/BS, ideally a technical field.
- Familiarity with Web 2.0 features and functionality.
- Familiarity with scrum or other agile software development processes.
- Working knowledge of MySQL, Unix and code versioning systems.
Senior QA Automation Engineer/Lead
Essential Job FunctionsWe are looking for a Senior QA Automation Engineer/Lead to help build our next-generation products. As a member of the team you will play a contributing role in a core team responsible for the development, integration and successful delivery of e-commerce/marketplace solutions. An ideal candidate will have experience developing e-commerce/marketplace solutions with knowledge of the large players (eBay, Amazon, Overstock). A suitable candidate for this position will be a highly motivated person with innovative ideas, great software design and implementation skills, and the ability to work closely with other team members. The candidate must possess exceptional communication skills and bring a high level of energy and passion to the job.
Primary Responsibilities:
- Help define and revise the complete end-to-end quality strategy to ensure high-quality of our products and to lead customer success.
- Develop and execute strategies for functional, stress and performance test automation that deliver substantial ROI and QA efficiency.
- Provide technical expertise in the use of software testing tools/harnesses; help develop automation architectures, custom test tools, and complex test environments.
- Design, implement, execute, and maintain test plans and automated test cases to validate functionality, scalability and performance of our products.
- Define, adopt, improve and enforce engineering best practices.
- Prepare time estimates and schedule for testing activities.
- Identify, isolate, and document bugs clearly and concisely in the bugs database.
- Coordinates work between QA teams both on and offshore to improve the overall effectiveness of the department.
- Closely collaborate with the following stakeholders to accomplish the objectives of appointed projects: product management, development, user experience, operations and customer support.
- Help find and test production issues in a time-critical environment.
- 5+ years of experience in QA; 3+ years of experience in QA automation.
- Strong working knowledge of test automation for multi-tier client-server and web applications with open-source test tools, test harness development, white-box and black-box testing at both front-end and back-end and test plan and test cases development and implementation.
- Experience in performance and scalability testing.
- Strong experience in Java, JUnit, Selenium and JMeter.
- Excellent understanding of: client-server technology, web application, object-oriented design, debugging; keen eye to identify issues on design and implementation.
- Experience working with SQL databases (MySQL/Oracle).
- Experience in rapid development methods such as Agile/Scrum a plus.
- Experience in both Windows and Linux environments.
- Can-do attitude; results-oriented; passionate about customer experience.
- Effective verbal and written communication skills.
- Strong collaboration skills to work with people from a variety of technical backgrounds.
- Experience working with geographically distributed teams.
- Experience serving as mentor to more junior QA engineers.
- MS/BS in computer science or equivalent.
Customer Service Representative
Vendio is currently seeking Customer Service Representatives who will help answer questions and resolve issues for existing customers. This position may involve covering some weekend days and holidays. While most of the questions and issues you will be resolving are not highly technical, a moderate degree of technical aptitude is required. The ideal candidate will possess the following:- Experience supporting complex online e-commerce applications
- Experience troubleshooting Windows applications
- Experience logging and tracking bugs, and interacting closely with engineers
- Experience selling (and buying) on eBay and other online marketplaces
- Ability to maintain a positive, people-friendly attitude when dealing with difficult customers
- Comfortable interacting with customers over the phone as well as live chat, email, and community message boards
- Willingness to work independently with minimal supervision while functioning as an active member of a team
- Ability to effectively communicate and transfer knowledge both to customers and other CS team members
- Ability to work quickly and efficiently while maintaining quality standards
- Ability and willingness to self-train and share knowledge
The primary responsibilities of this position are to provide mainly post-sale support to existing customers. You will be required to respond promptly and accurately to requests for information, and you will resolve customer issues and problems and in a friendly, professional manner via email, live chat, message boards, and phone. You will address questions about products, resolve technical problems and basic billing issues, as well as continually educate customers on use of services and best practices.
Vendio provides predominantly internet based business-to-consumer services. You will be working with non-corporate customers addressing issues that may be somewhat technical in nature and/or related to product use. Troubleshooting skills are mandatory, as you will need to proactively search for emerging functional and technical issues and respond/escalate accordingly. You will need to be comfortable answering end-user questions online services and Windows-based applications. Strong attention to detail and pride in work is a must for this position. You will work closely with other members of the Customer Service team and management, the billing department, and the product engineering teams.
Requirements:
The following skills are required for this position. Only applicants possessing these skills will be considered:
- Typing minimum 40 WPM
- Exceptional fluency in English, with advanced spelling and grammar skills
- Understanding of basic internet concepts, and ability to troubleshoot both online web applications and offline Windows desktop client applications. Must be very familiar troubleshooting issues with web browsers in both Windows and Mac environments
- Proven ability to work effectively with difficult or abrasive customers including both technical and non-technical users
- Minimum 2 years previous experience supporting customers via email and phone in an internet/e-commerce environment
- Strong critical thinking skills and excellent judgment
- Proven ability to adapt to changes in processes and workflow revisions
- Other language skills (German, Spanish) a strong plus given Vendio\'s international customer base
- Experience supporting high value non-corporate customers
- Experience using eBay and other online marketplaces
- Experience using PayPal and/or other payment processors and gateway services
- College background with focus on business and technical disciplines
To apply for this position and submit your resume for consideration, please use this contact form.
